Contact And Find Us

Our Rural Location Has Very Limited Internet:

Expect up to 72 hours for an e-mail response.

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Please call for fastest service:

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We are very short staffed as are many other businesses at this time.

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If we don't answer...

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All of our staff may be actively providing safety reviews and putting other clients onto the water.

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We check our messages often and continue to take reservations 7 days a week.

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We are not open onsite Tuesday and Wednesday per the staff shortage. On these days we do website and other business administration or catch up on supply runs or   covid delayed doctor and dental appointments.

Please leave a message with your phone number so we can call you back.

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Reservation calls can come into us 2 or 3 at a time. The third call will not revert to our answering machine. If this happens, please call back.

WaterTreks EcoTours

P.O. Box 39

Jenner, CA 95450

Email: watertreks@gmail.com

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Our check-in location is at

10440 Highway One

Jenner, CA 95450

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Our main location is nestled amongst the hills of the Russian River valley where the river waters join the Pacific Ocean, in Sonoma County California, at the Managed Marine Recreation Area in the small hamlet of "Jenner by the Sea".

        All reservations are by landline phone calls.

This line cannot accept texts.

707-865-2249
 

Why?

Our rural location has limited cell and internet reception.

Please only e-mail for long-term plans and information as all e-mail can only be answered after our normal business hours.

There has never been cable for tv or internet connections.  All access to those services are by satellite which is very poor and becomes further disrupted during periods of heavy rain, fog or astronomical events. Therefore, internet and cell coverage are not reliable for communicating with our clients.

Our town has a building moratorium.  Our client meet location does not have electricity. The good news is, we share an electrical connection,  with another local business, for a wireless handset for our landline phone and credit card access.

Please call for a reservation and leave a message if we don't answer on the first call. 

If we don't answer immediately we are either across the street at the water's edge helping clients, or it's after hours when calls are forwarded to the cell phone of the next day's staff.

We check calls often, will return your call shortly, and look forward to helping you disconnect from the busyness of life and to reconnect with nature here at our protected marine and wildlife area on the Russian River.

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